Learning to Change in Cumbria for Disabled Children

General Category => Forum feedback & FAQ => Topic started by: jol on August 16, 2010, 07:37:07 AM

Title: hotmail email issues
Post by: jol on August 16, 2010, 07:37:07 AM
we are having issues delivering messages to hotmail addresses so if you are trying to register with a hotmail address, you won't receive an activation email, and we recommend you use another email to register -- sry about this - our ISP is in contact with MS but i fear a solution may be some time -- thx
Title: Re: hotmail email issues
Post by: jol on August 16, 2010, 09:04:41 AM
AT&T, Yahoo and Hotmail Email Issues 

It has been brought to our attention that there are instances when users of AT&T email including SBCGlobal.net accounts, Yahoo email, ant Hotmail email cannot receive mail from soul-trade.com email users.  There is a simple solution to this that needs to be implemented by the recipient of our emails.
   1.   This is for AT&T, SBCGlobal, Yahoo, and Hotmail accounts.  Log onto the web version of your email account.  You cannot make the necessary change through Outlook, Outlook Express, or other PC based email solution, you must logon via the Internet.  Even if you have never logged onto your email account via the Internet before, you will need to do it this time.
   2.   Check your bulk folder for mail from http://www.soul-trade.com (http://www.soul-trade.com)
   3.   Change the settings to allow email from soul-trade.com
   4.   When you use your PC based email software, you will now be able to receive mail from our users. 
Title: Re: hotmail email issues
Post by: jol on August 16, 2010, 04:25:55 PM
issue sorted