CrystalSolutions & SoulTrader FAQ & Forum

ok if you want to reset the accounts invoice id to 1

ONLY IF YOU ARE PREPARED TO DELETE ALL ACCOUNT RECORDS FIRST

follow these steps

setup (top right)
/system
import export (bottom right)
then  advanced bottom right

click clear accounts (resets id to 1)

and similiarly if u click "clear Patients" you delete all patient records and reset id to 1

apart from retrieving existing info or comparing previous treatments,(which should be available on written case histories and can be viewed on the computer before the patient enters the room) the use of a computer in the treatment room can be a distraction from the job at hand....discuss

we at Crystalsolutions recommend that, if you keep a computer in your practice, Reception use the software for booking, basic patient contact details and Accounts or that this is done by the Practitioner later.

we strongly recommend updating/augmenting Patient records after the treatments - we tend to do this at the end of the day, and our software has been designed to allow swift input. and depending on the
number of patients seen, should only take 5 - 10 minutes.

The real reason for this is that contact with the patient is easily lost with a computer in the actual treatment room. Patients are forever telling us about their local GPs transfixed by their computers
rather than their listening to what is being said. The pen and paper is cheap, easy, reliable and unobtrusive and we would recommend it as the best means for initial case history taking and followup.

I personally used to have a laptop in the room - it was modern - i could show them short films/diagrams etc and could update my written notes semi simultaneously, but in the end i found it to be a
distraction from the job at hand, unless used very sparingly. We added a dictated notes area to each patient record and, you can quickly dictate some notes after the patient has left the room if you want.

Similiarly any reports or scans can be inputed, but again I would advocate this being done once the patient has left.

We all work differently but these are our experiences from 10 years of having electronic case histories allied to written notes.


If pen and paper were 'discovered' now, and marketed, it would blow computers away.

However audit software, allows you to find groups of patients by condition, sex, age group, or whatever criteria you require, and then refer to your written notes for the detail.

paper alone will not allow this, especially if you have thousands of patients on the database.

written case notes are excellent and you can 'find' patients alphabetically by name, but not by any other criteria.

We indeed include on the company website the following

"Remember this is not a comprehensive input of therapeutic case history taking, which we expect to be on a Patient's written Notes. It is however designed to allow the Practitioner to record quickly, the pertinent facts of a patient's history, and treatment, and thus allow quality audit - with final reference to the patient's written notes, found alphabetically. Put simply this program (as well as keeping Accounts, Stationary, Electronic booking, Mass mailing etc) allows us to find a patient by condition, treatment and a myriad of other factors, age, sex, address, which is impossible with a simple
alphabetic written system on its own. Thus, for example case taking,is simplified enormously but can be input-ed at the end of the day very swiftly, and along with the other pages, allows a good detailed
snapshot of the patient seen earlier. Similiarly with Acupuncture, i was asked by a colleague for a way to compare pulse histories of a patient at a glance, and this i think we have achieved, the practitioner being able to reference further info from their written
notes, but an immediate comparison can be seen when comparing the different treatment dates and outcomes. This is true for most of the Therapies referenced in the program including Herbalism & Homeopathy.

our featurelist is extensive have a look at
http://www.crystalsolutions.org/featureweb.html

a help index is at http://www.crystalsolutions.org/csHelp/Help/index.html

a how do i? at http://www.crystalsolutions.org/csHelp/Help/howdoI.html


and we have started uploading some short film/video tutorials to help
you at.... http://www.crystalsolutions.org/Tutorials.html

apart from retrieving existing info or comparing previous treatments,(which should be available on written case histories and can be viewed on the computer before the patient enters the room) the use of a computer in the treatment room can be a distraction from the job at hand....discuss

we at Crystalsolutions recommend that, if you keep a computer in your practice, Reception use the software for booking, basic patient contact details and Accounts or that this is done by the Practitioner
later.

we strongly recommend updating/augmenting Patient records after the treatments - we tend to do this at the end of the day, and our software has been designed to allow swift input. and depending on the
number of patients seen, should only take 5 - 10 minutes.

The real reason for this is that contact with the patient is easily lost with a computer in the actual treatment room. Patients are forever telling us about their local GPs transfixed by their computers
rather than their listening to what is being said. The pen and paper is cheap, easy, reliable and unobtrusive and we would recommend it as the best means for initial case history taking and followup.

I personally used to have a laptop in the room - it was modern - i could show them short films/diagrams etc and could update my written notes semi simultaneously, but in the end i found it to be a
distraction from the job at hand, unless used very sparingly. We added a dictated notes area to each patient record and, you can quickly dictate some notes after the patient has left the room if you want.

Similiarly any reports or scans can be inputed, but again I would advocate this being done once the patient has left.

We all work differently but these are our experiences from 10 years of having electronic case histories allied to written notes.


If pen and paper were 'discovered' now, and marketed, it would blow computers away.
However audit software, allows you to find groups of patients by condition, sex, age group, or whatever criteria you require, and then refer to your written notes for the detail.

paper alone will not allow this, especially if you have thousands of patients on the database.

written case notes are excellent and you can 'find' patients alphabetically by name, but not by any other criteria.

We indeed include on the company website the following

"Remember this is not a comprehensive input of therapeutic case history taking, which we expect to be on a Patient's written Notes. It is however designed to allow the Practitioner to record quickly, the pertinent facts of a patient's history, and treatment, and thus allow quality audit - with final reference to the patient's written notes, found alphabetically. Put simply this program (as well as keeping Accounts, Stationary, Electronic booking, Mass mailing etc) allows us to find a patient by condition, treatment and a myriad of other factors, age, sex, address, which is impossible with a simple
alphabetic written system on its own. Thus, for example case taking,is simplified enormously but can be input-ed at the end of the day very swiftly, and along with the other pages, allows a good detailed
snapshot of the patient seen earlier. Similiarly with Acupuncture, i was asked by a colleague for a way to compare pulse histories of a patient at a glance, and this i think we have achieved, the practitioner being able to reference further info from their written
notes, but an immediate comparison can be seen when comparing the different treatment dates and outcomes. This is true for most of the Therapies referenced in the program including Herbalism & Homeopathy.

our featurelist is extensive have a look at
http://www.crystalsolutions.org/featureweb.html

a help index is at http://www.crystalsolutions.org/csHelp/Help/index.html

a how do i? at http://www.crystalsolutions.org/csHelp/Help/howdoI.html


and we have started uploading some short film/video tutorials to help
you at.... http://www.crystalsolutions.org/Tutorials.html

Many thanks for the advice. I think this program is really a little beauty, and it is quite extensive in its features. I will continue to have a play over the weekend and would be happy to report any bugs etc.
Regards,

Many thanks for the advice. I think this program is really a little beauty, and it is quite extensive in its features. I will continue to have a play over the weekend and would be happy to report any bugs etc.
Regards,

jol wrote"
thx for taking the time to let us know your experiences.

I will look into setting up different appointment durations for different practitioners in a future release.

In the meantime if you don't find anything suitable and affordable, you can set a shorter "default treatment time duration" eg 10 minutes, which would be available for each practitioner or room, and then alot  3 blocks for a half hour appointment for the practitioner with a half hour list, 2 blocks for each appointment for the practitioner with a 20 min list etc

a bit messy maybe

thx again for your comments

regards jol

we replied:

yes -

for accounts. click the green accounts gem middle top from page 1
choose the first tab called Summary, and look at the very left column "business accounts"

if you haven't added an extra account or changed a name of an account, just choose your year or month, or practice location,  combination, and click Total.

click clear all, to get new totals and choose "detail" for details and reports.
if you click "back" from the first report view you will see basic listing 1 and 2 as an option -
basic listing 2 has the number of records/patients seen.


for general total database statistics - click the blue "statistics"gem from the top menu

help index is at http://www.crystalsolutions.org/csHelp/Help/index.html

a how do i? at http://www.crystalsolutions.org/csHelp/Help/howdoI.html


and we have started uploading some short film/video tutorials to help you at.... http://www.crystalsolutions.org/Tutorials.html


hope you get on ok
let us know

answer

hi Alex


i must admit to using diaries and pens in the practices, so the schedules area doesn't get as much evolution - it was a complicated beast to set up over many years.


the arrows format (rather than a scroll bar)  in day and week view, are necessary to allow for the notes and details that can be included in the entries.

you can print out  the month, week and day entries (choose print from the file menu)

and i should like to add a single page print view of these page views in a future version.


(don't forget the week view available from the opening "month" view in schedules - by clicking the little arrows in the very right column)


i will hopefully include a scrollbar single page print view in  a future version.

let us know any other suggestions/bugbears

with thx

jol

hi Alex


i must admit to using diaries and pens in the practices, so the schedules area doesn't get as much evolution - it was a complicated beast to set up over many years.


the arrows format (rather than a scroll bar) in day and week view, are necessary to allow for the notes and details that can be included in the entries.

you can print out the month, week and day entries (choose print from the file menu)

and i should like to add a single page print view of these page views in a future version.


(don't forget the week view available from the opening "month" view in schedules - by clicking the little arrows in the very right column)


i will hopefully include a scrollbar single page print view in a future version.

let us know any other suggestions/bugbears

with thx

Morning
Was having a play around with the demo last night and wanted to get the schedule to come up where i can see a whole day at a glance...and maybe use my scroll bar to go from morning down to afternoon. Is this possible.
Regards,