CrystalSolutions SoleTrader & PraxisClinic FAQ & Forum

make sure you downloaded from http://crystalsolutions.hypermart.net/windload2.html

im assuming you've got xp or vista as an operating system

make sure the file has fully downloaded (its about 24 mb)


hi jeremy

http://www.osalt.com/7-zip

is info about an opensource alternative to winzip
http://www.7-zip.org/


we use stuffit

but i will blast a cd to you when i can - if you dont get any joy from above

goodluck

speak to you soon

jol
if you can't find another unzipping software to decompress it - and you can't test on an other machine - i will send you a cd (but it won't be for a few weeks as we need to upgrade our window's machines to do further testing.

actually now having a problem coming up with this message:
End-of-central-directory signature not found.  Either this file is not a Zip file, or it constitutes one disk of a multi-part Zip file.

help

Event Diary posting and announcements at http://www.soul-trade.com/wordpress/

next Training day is Sat 12 April 2008 see http://www.crystalsolutions.org/Training.html

Event Diary posting and announcements at http://www.soul-trade.com/wordpress/

next day is Sat 12 April 2008 see http://www.crystalsolutions.org/Training.html

ok if you want to reset the accounts invoice id to 1

ONLY IF YOU ARE PREPARED TO DELETE ALL ACCOUNT RECORDS FIRST

follow these steps

setup (top right)
/system
import export (bottom right)
then  advanced bottom right

click clear accounts (resets id to 1)

and similiarly if u click "clear Patients" you delete all patient records and reset id to 1

ok if you want to reset the accounts invoice id to 1

ONLY IF YOU ARE PREPARED TO DELETE ALL ACCOUNT RECORDS FIRST

follow these steps

setup (top right)
/system
import export (bottom right)
then  advanced bottom right

click clear accounts (resets id to 1)

and similiarly if u click "clear Patients" you delete all patient records and reset id to 1

apart from retrieving existing info or comparing previous treatments,(which should be available on written case histories and can be viewed on the computer before the patient enters the room) the use of a computer in the treatment room can be a distraction from the job at hand....discuss

we at Crystalsolutions recommend that, if you keep a computer in your practice, Reception use the software for booking, basic patient contact details and Accounts or that this is done by the Practitioner later.

we strongly recommend updating/augmenting Patient records after the treatments - we tend to do this at the end of the day, and our software has been designed to allow swift input. and depending on the
number of patients seen, should only take 5 - 10 minutes.

The real reason for this is that contact with the patient is easily lost with a computer in the actual treatment room. Patients are forever telling us about their local GPs transfixed by their computers
rather than their listening to what is being said. The pen and paper is cheap, easy, reliable and unobtrusive and we would recommend it as the best means for initial case history taking and followup.

I personally used to have a laptop in the room - it was modern - i could show them short films/diagrams etc and could update my written notes semi simultaneously, but in the end i found it to be a
distraction from the job at hand, unless used very sparingly. We added a dictated notes area to each patient record and, you can quickly dictate some notes after the patient has left the room if you want.

Similiarly any reports or scans can be inputed, but again I would advocate this being done once the patient has left.

We all work differently but these are our experiences from 10 years of having electronic case histories allied to written notes.


If pen and paper were 'discovered' now, and marketed, it would blow computers away.

However audit software, allows you to find groups of patients by condition, sex, age group, or whatever criteria you require, and then refer to your written notes for the detail.

paper alone will not allow this, especially if you have thousands of patients on the database.

written case notes are excellent and you can 'find' patients alphabetically by name, but not by any other criteria.

We indeed include on the company website the following

"Remember this is not a comprehensive input of therapeutic case history taking, which we expect to be on a Patient's written Notes. It is however designed to allow the Practitioner to record quickly, the pertinent facts of a patient's history, and treatment, and thus allow quality audit - with final reference to the patient's written notes, found alphabetically. Put simply this program (as well as keeping Accounts, Stationary, Electronic booking, Mass mailing etc) allows us to find a patient by condition, treatment and a myriad of other factors, age, sex, address, which is impossible with a simple
alphabetic written system on its own. Thus, for example case taking,is simplified enormously but can be input-ed at the end of the day very swiftly, and along with the other pages, allows a good detailed
snapshot of the patient seen earlier. Similiarly with Acupuncture, i was asked by a colleague for a way to compare pulse histories of a patient at a glance, and this i think we have achieved, the practitioner being able to reference further info from their written
notes, but an immediate comparison can be seen when comparing the different treatment dates and outcomes. This is true for most of the Therapies referenced in the program including Herbalism & Homeopathy.

our featurelist is extensive have a look at
http://www.crystalsolutions.org/featureweb.html

a help index is at http://www.crystalsolutions.org/csHelp/Help/index.html

a how do i? at http://www.crystalsolutions.org/csHelp/Help/howdoI.html


and we have started uploading some short film/video tutorials to help
you at.... http://www.crystalsolutions.org/Tutorials.html

apart from retrieving existing info or comparing previous treatments,(which should be available on written case histories and can be viewed on the computer before the patient enters the room) the use of a computer in the treatment room can be a distraction from the job at hand....discuss

we at Crystalsolutions recommend that, if you keep a computer in your practice, Reception use the software for booking, basic patient contact details and Accounts or that this is done by the Practitioner
later.

we strongly recommend updating/augmenting Patient records after the treatments - we tend to do this at the end of the day, and our software has been designed to allow swift input. and depending on the
number of patients seen, should only take 5 - 10 minutes.

The real reason for this is that contact with the patient is easily lost with a computer in the actual treatment room. Patients are forever telling us about their local GPs transfixed by their computers
rather than their listening to what is being said. The pen and paper is cheap, easy, reliable and unobtrusive and we would recommend it as the best means for initial case history taking and followup.

I personally used to have a laptop in the room - it was modern - i could show them short films/diagrams etc and could update my written notes semi simultaneously, but in the end i found it to be a
distraction from the job at hand, unless used very sparingly. We added a dictated notes area to each patient record and, you can quickly dictate some notes after the patient has left the room if you want.

Similiarly any reports or scans can be inputed, but again I would advocate this being done once the patient has left.

We all work differently but these are our experiences from 10 years of having electronic case histories allied to written notes.


If pen and paper were 'discovered' now, and marketed, it would blow computers away.
However audit software, allows you to find groups of patients by condition, sex, age group, or whatever criteria you require, and then refer to your written notes for the detail.

paper alone will not allow this, especially if you have thousands of patients on the database.

written case notes are excellent and you can 'find' patients alphabetically by name, but not by any other criteria.

We indeed include on the company website the following

"Remember this is not a comprehensive input of therapeutic case history taking, which we expect to be on a Patient's written Notes. It is however designed to allow the Practitioner to record quickly, the pertinent facts of a patient's history, and treatment, and thus allow quality audit - with final reference to the patient's written notes, found alphabetically. Put simply this program (as well as keeping Accounts, Stationary, Electronic booking, Mass mailing etc) allows us to find a patient by condition, treatment and a myriad of other factors, age, sex, address, which is impossible with a simple
alphabetic written system on its own. Thus, for example case taking,is simplified enormously but can be input-ed at the end of the day very swiftly, and along with the other pages, allows a good detailed
snapshot of the patient seen earlier. Similiarly with Acupuncture, i was asked by a colleague for a way to compare pulse histories of a patient at a glance, and this i think we have achieved, the practitioner being able to reference further info from their written
notes, but an immediate comparison can be seen when comparing the different treatment dates and outcomes. This is true for most of the Therapies referenced in the program including Herbalism & Homeopathy.

our featurelist is extensive have a look at
http://www.crystalsolutions.org/featureweb.html

a help index is at http://www.crystalsolutions.org/csHelp/Help/index.html

a how do i? at http://www.crystalsolutions.org/csHelp/Help/howdoI.html


and we have started uploading some short film/video tutorials to help
you at.... http://www.crystalsolutions.org/Tutorials.html

Many thanks for the advice. I think this program is really a little beauty, and it is quite extensive in its features. I will continue to have a play over the weekend and would be happy to report any bugs etc.
Regards,

Many thanks for the advice. I think this program is really a little beauty, and it is quite extensive in its features. I will continue to have a play over the weekend and would be happy to report any bugs etc.
Regards,