CrystalSolutions & SoulTrader FAQ & Forum

haven't been able to open the prog after having opened it once
it asks me for a password and I don't have one??

aha - I had not tried not entering a password!  Not entering a password let me straight in! thanks

you said

"you should not be seeing a request for a password unless you entered a password originally.
ie/ when you first installed and opened it  - if you enter a password at that point then the program will request a password from that time onwards.

if you put no password in (leave it blank) then you should be ok.

or

the installer itself  (the blue gem) might be requesting a password - your admin password to allow you to install,, and you could be clicking this installer hoping to open the program. be sure to click the red/blue chevron crystalsolutions file - situated in your applications folder. when you want to open the program.
(if you have deleted the original files then the  desktop shortcut might not be right)

if you are not too fed up with all this - sorry
you could delete the crystalsolutions folder in the applications folder  and re-install by clicking the blue gem again.

by all means let me know how you get on"








aha - I had not tried not entering a password!  Not entering a password let me straight in! thanks